Animal Welfare Act 2016
Whilst your dog is in my temporary care I have a duty to ensure its welfare under the Animal Welfare Act 2006 to relieve any unnecessary suffering, for example, due to excessive mats.
When dealing with heavily matted coats, my priority is for the dog’s health and well-being first and foremost, whilst styling has to take second place. You will be advised of the best course of action for your dog when first examined at your appointment.
Please note that depending on how heavily matted the coat is on examination, additional time and therefore cost may be incurred, so it may not be possible to achieve the desired style or finish. You would be consulted as part of this process.